RETURN ,EXCHANGE & STORE CREDIT & POLICY

 

4KIDSWEAR LLC – RETURN ,EXCHANGE & STORE CREDIT POLICY

At 4KidsWear LLC, we take pride in providing quality merchandise and excellent customer service. If you are not completely satisfied with your purchase, we are happy to review your return request in accordance with the guidelines below.


Return Guidelines

Customers must contact 4KidsWear LLC within 14 days of delivery to request a return.

  • Requests made after the 14th day will not be accepted.
  • Photos of the item(s) may be requested via email so we can review the condition of the merchandise before approving a return.
  • All approved returns are eligible for store credit only.
  • Refunds and exchanges are not offered.
  • A 20% restocking fee applies to all approved returns.
  • All returned items must have the original tags attached.
  • Items must be returned in new, unused, and resalable condition.        


    Return Procedure

  • Customers are responsible for shipping the item(s) back using a reliable, trackable shipping method.
  • 4KidsWear LLC does not provide prepaid return shipping labels.
  • All return shipping costs are the responsibility of the customer.
  • Returned items must be shipped within 7 days after contacting the store.
  • Items must be received within 14 days from the original delivery date.
  • 4KidsWear LLC is not responsible for items lost, stolen, or damaged during return transit.

Store Credit Policy

  • Store credit only will be issued for approved returns.
  • Shipping charges are paid by the customer at the time the order is placed and are non-refundable.
  • Store credit will be issued once the returned item has been received and inspected.
  • Store credit is valid for 6 months from the date of issue.

Non-Returnable Items

The following items are not eligible for return or store credit:

  • SALE items — Final Sale
  • Special Order items
  • Accessories and Shoes
  • Items that are worn, stained, altered, damaged, or not in resalable condition

Refusals & Cancellations

  • If a delivery is refused or an incorrect shipping address is provided, the customer will be responsible for all shipping charges.
  • Order cancellations after payment processing will incur a 15% cancellation fee to cover processing and administrative costs.